Refund and Return Policy
Last Updated: 1st February 2024
Overview:
This Return Policy applies to all purchases made through the SpeedStore.lk website [https://speedstore.lk]. By making a purchase, you agree to the terms outlined below.
Return Period:
- You have 4 days from the date of purchase to initiate a return.
Eligibility:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Non-Returnable Items:
- Certain items are non-returnable, including personal care, some electronics & some cloth items.
How to Initiate a Return:
- Contact our customer service team at contact us to initiate the return process.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service.
Cancellation Policy:
- Orders cannot be canceled once they have been shipped. Please review your order carefully before confirming the purchase.
Contact:
- If you have any questions about our Return Policy, please contact us.
Thank you for shopping with SpeedStore.lk!